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AT Hearthware, Inc.,
WE'RE ON A MISSION...
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Our mission is to exceed
our customers' expectations by providing innovative products using the
most advanced technology available today. We are committed not to duplicate items
already in the
market place. By making this commitment we realize that the process may be long,
but we believe
that the benefits are truly rewarding. We take pride in our obligation to bring
to market new product
introductions that provide health-conscious consumers with the natural taste, flavor,
and aroma the
way Nature intended. Our unwavering promise enables our customers to enjoy a healthy
life style
without the need for artificial additives.
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Hearthware, Inc.
is committed to providing the best products and the friendliest customer
service. If you should have any questions about ordering or if you have a question
about one of our
great products, please feel free to contact us:
Hours of Operation: Mon. - Fri. 8:00am - 6:00pm CST
Hearthware, Inc.: 1795 Butterfield Road, Libertyville, IL 60048-1212 , USA
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To Register Your Oven
Online
www.Nuwaveoven.net
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Copyright Infringement: DMCA Designated Agent
Pursuant to the Digital Millennium Copyright Act, we have registered a Designated Agent to receive
notification of claims of copyright infringement. To file a copyright infringement notification with us,
you must send a written communication to our DMCA Designated Agent:
Joseph Vucko
1795 Butterfield Road, Libertyville, Illinois 60048-1212
legal@hearthware.com
Fax: (847) 775-8131
To be effective, any notice of copyright infringement must comply with the requirements as outlined by the
statute 17 U.S.C. Section 512(c)(3).
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Order Replacement Parts
or Accessories
www.Nuwaveoven.net
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FREQUENTLY ASKED QUESTIONS
ABOUT THE NUWAVE OVEN
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Please check to see if
your question is answered below. If you have any additional questions,
please contact us at: customerservice@hearthware.com
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1. What is Triple Combo Cooking (TCC) power?
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The TCC combines the three cooking methods.
- Conduction is the heat that is applied directly to the food.
- Convection is the circulated hot air, produced by our quiet motor and a specially
designed fan. They allow the heat to distribute evenly for faster cooking and even
browning.
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Far Infrared is simply a form of gentle, invisible radiant heat. It penetrates the
inside of foods while also cooking from the outside, leaving foods moist and full
of flavor yet browned to perfection. Hearthware's specially patented heating rods
enhance the NuWave Oven's unique infrared capabilities. The concept is similar to
the warmth of the sun's rays felt on your skin. As a matter of fact, about 80% of
the sun's rays consist of these infrared rays. The same principle applies to our
NuWave Oven, only on a smaller scale. Restaurants have been using this heat for
years to keep foods warm.
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2. What features sets the NuWave Oven apart from others?
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- Hearthware, the manufacturer of the NuWave Oven, has been manufacturing countertop
infrared ovens since 1997. In fact, we are the manufacturer of the original Infrared
Cooking System. The NuWave Oven is our newest next generation oven.
- Only the NuWave Oven features the patented locking mechanism, which securely holds
the dome, and the power head in place even when the oven gets hot, preventing them
from separating and releasing hot steam and which may cause burns. This is a very
important safety feature only available in the NuWave Oven.
- NuWave Oven uses a long lasting 1500 Watt SHEATH HEATER (which can last up to 30
years) similar to most conventional ovens. NuWave Oven does not use HALOGEN bulb
as a heat source. HALOGEN bulbs will most likely create smoke when grease splatters,
and its life span is shorter.
- The NuWave Oven has a lightweight liner pan for easy portability.
- NuWave Oven is the ONLY countertop infrared oven to win the ChefsBest Award. NuWave
has been honored as the Best Performing by independent professional chefs for eight
years in a row.
- NuWave Oven also received the seal of approval from the Cooking Club of America
with over 550,000 members. They are the publisher of the well-known and respected
"Cooking Pleasures" magazine.
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NuWave Oven also received the National Health & Wellness Club seal of approval with
over 225,000 members, the publishers of the Health & Wellness Magazine.
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3. Do I need the extender ring to cook a turkey?
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- Without the extender ring, you can cook up to a 10 lb turkey.
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However with the extender ring, you can increase the capacity of the oven by 50%
and cook up to a 16 lb. turkey.
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4. How do I remove frozen turkey giblets?
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One of the great things about the NuWave Oven is how delicious and perfectly brown
turkeys turn out. A lot of people have asked; how do you get the giblets out of
a frozen turkey? Start cooking the turkey breast side down for the first half of
the cooking process. When you flip the turkey breast side up, the insides should
be thawed enough to remove the giblets.
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5. How long has the NuWave Oven been on the market?
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- Hearthware has been manufacturing countertop infrared ovens since 1997.
- We are the manufacturer of the original Infrared Cooking System.
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The NuWave Oven is our newest and best oven yet. Do not be fooled by imitators.
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6. How easy is the NuWave Oven to clean?
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- Clean up is a breeze.
- All parts easily separate for easy cleaning and, except for the power head, are
dishwasher safe.
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Because the oven is self-contained, you never have to worry about being burnt by
splattering grease even when cooking bacon.
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7. I live in a warm climate. Will the NuWave Oven heat up my kitchen?
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- Because the NuWave Oven utilizes the Triple Combo Cooking power, you never have
to preheat or defrost again. It also does not heat up the air around it, so it doesn't
heat up your kitchen, which makes it perfect for confined quarters; during summers;
and in hot weather regions
- You can take your frozen foods straight out of the freezer and right into the oven.
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Since the NuWave Oven uses as little as 15% of the energy of most conventional ovens,
the NuWave Oven not only saves you time and energy, but it doesn't heat up the kitchen.
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8. Is the NuWave Oven big enough to cook multiple foods at the same time?
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- The NuWave Oven's triple combo cooking power allows multiple items to all cook at
the same time.
- Normally, it would take about 50 minutes to cook one frozen Cornish hen. If you
started all four at the same time, you can cook them all in about 50 minutes.
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Basically, if the foods fit in the oven, they can be cooked at the same time.
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9. How is NuWave Oven shipped?
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- The oven and its protective packaging are over 16 pounds.
- The oven ships through either USPS or Fed Ex Home Delivery.
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Fed-Ex Home Delivery is a little more expensive because they deliver normally during
the evenings and on the weekends for your convenience.
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10. What types of pans can safely be used in the NuWave Oven?
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- Any cooking utensils that can be used in a conventional oven can also be used in
the NuWave Oven.
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Things made out of foil, metals, Pyrex, and even prepared frozen entree trays are
safe in the NuWave Oven.
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11. How well does the NuWave Oven cook vegetables and other vegetarian dishes?
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- From Artichokes to Zucchini, vegetarian dishes are endless.
- Corn and green beans come out crisp and delicious.
- Potatoes, sweet potatoes, and yams come out perfect and fluffy.
- Peppers, onions, eggplant, mushrooms and squash taste like they just came off the
grill.
- Try asparagus brushed with olive oil, they turn out perfect in less than 8 minutes.
- Make your favorite recipes with roasted garlic and, broccoli or tomatoes.
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Don't forget about soy burgers, they come out great in the NuWave.
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12. What is the maximum temperature reached in the NuWave Oven?
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- The NuWave Oven has ten power settings; "HI" setting being the maximum.
- On "HI" setting, the approximate temperature is 350?
- Because of the Triple Combo Cooking power, the NuWave Oven will cook quickly.
For example, a frozen 10 lb. turkey will cook to perfection in about 2 and 1/2 hours.
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13. Do the tastes and smells of different foods cooked together in the NuWave Oven
mix?
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- Even if you are cooking different foods such as fish and vegetables at the same
time, the smells and tastes do not mix.
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And also the NuWave Oven is self-contained, most of the smells and any smoke that
may be created stay within the dome.
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14. How much time and energy can be saved with the NuWave Oven?
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- The NuWave Oven is rated at 1500 Watts compared to most conventional ovens at 3400
Watts.
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With the NuWave Oven, no pre-heating or defrosting is required, it uses as little
as 15% of the energy and cooks most foods up to 50% faster.
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15. What do the recipes and charts mean by the 1" or 4" rack?
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- The cooking rack can be reversed to be used at a height of either 1" or 4".
- The 4" rack accommodates smaller foods such as chicken breasts.
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Whereas, the 1" rack accommodates larger foods such as a 10 lb turkey.
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16. What are the dimensions and size of the NuWave Oven?
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- Outside Dimensions: 15.5 inches wide & 13.5 inches tall
- Inside Dimensions: 6.5 inches deep & 12 inches in diameter
- Weight of Oven: 9lbs.
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Cooking power: 1500 Watts and can fit into a standard household outlet
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17. Does the NuWave Oven create smoke?
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- Because of the synergy created by the triple combo cooking power and because the
NuWave Oven cooks foods quickly using less heat, it produces little to no smoke.
Moreover, whatever smoke that does get generated is confined in the NuWave Oven.
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Under normal household usage, no ventilation system is needed.
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